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Frequently Asked Questions

How big is J.P. Turner?
We are one of the fastest growing broker-dealers, advisory services firms in the country with some 200 independent branch offices nationwide. What makes us unique is our continued focus on developing personal relationships with our representatives. We are a growing firm committed to maintaining a small business atmosphere.

Who is your clearing firm?
Brokerage accounts are carried by Apex Clearing Corp., Member SIPC. Advisory accounts with our RIA, J.P. Turner & Company Capital Management, LLC, are carried by TD Ameritrade Institutional.

How are client investments protected?
As a member of the Securities Investor Protection Corporation (SIPC), funds are available to meet customer claims up to a ceiling of $500,000, including a maximum of $250,000 for cash claims. For additional information regarding SIPC coverage, including a brochure, please contact SIPC at (202) 371-8300 or visit www.sipc.org.

Brokerage accounts with Apex: Our clearing firm has purchased an additional insurance policy through a group of London Underwriters (with Lloyd's of London Syndicates as the Lead Underwriter) to supplement SIPC protection. This additional insurance policy becomes available to customers in the event that SIPC limits are exhausted and provides protection for securities and cash up to an aggregate of $600 million. This is provided to pay amounts in addition to those returned in a SIPC liquidation. This additional insurance policy is limited to a combined return to any customer from a Trustee, SIPC and London Underwriters of $150 million, including cash of up to $2.15 million. Similar to SIPC protection, this additional insurance does not protect against a loss in the market value of securities.

Advisory accounts with TD Ameritrade Institutional:

FDIC insurance
Certificates of Deposit (CDs) purchased through TD Ameritrade are issued by banks insured by the Federal Deposit Insurance Corporation (FDIC). In addition, cash in your account can be held in a TD Ameritrade FDIC Insured Deposit Account (IDA). Balances in an IDA are held at TD Bank, N.A. and/or TD Bank USA, N.A., where they are insured by the FDIC against bank failure for up to $250,000 per depositor, per bank. TD Bank, N.A. and TD Bank USA, N.A. are affiliates of TD Ameritrade.
Each bank will have separate FDIC coverage of up to $250,000 per depositor for up to $500,000 total per IDA depositor.

SIPC Protection
TD Ameritrade, Inc. is a member of the Securities Investor Protection Corporation (SIPC). Securities in your account are protected up to $500,000. For details, please see www.sipc.org. TD Ameritrade also provides $149.5 million worth of protection for
each client through supplemental coverage provided by London insurers. The $149.5 million of coverage includes a sub-limit of $900,000 on cash. Each client is limited to a combined return of $150 million from SIPC or London insurers. The TD Ameritrade
supplemental insurance policy has an aggregate limit of $500 million for claims from all TD Ameritrade clients. This supplemental insurance provides coverage following brokerage insolvency and does not protect against loss in market value of the securities.

If you have any questions, call your advisor or TD Ameritrade Institutional at 800-431-3500. To learn more about SIPC coverage, go to www.sipc.org. For more information about FDIC deposit insurance, visit www.fdic.gov.

How will I become familiar with J.P. Turner once I'm on board?
We come to you! Each department manager will contact you and conduct an orientation on their department's processes and answer your questions. You will be assigned a transition manager and dedicated operations transition specialist that will assist you in transferring client accounts and ensure your systems are up and running. Once your transition is complete, you will be assigned an area vice president and a permanent operations liaison to provide as much, or as little, ongoing support as you'd like.

What technology do you use?
Our state-of-the-art back-office systems provide real-time access to customer accounts. One-click trading provides integrated access to equities, bonds, mutual funds and options. Presentation tools help you prepare professional client proposals and investment scenarios using advanced calculators and portfolio metrics. Integrate your day's activities, portfolio reports and tax accounting. Talk to a business development staff member to gain access our demo site where you can explore the tools and technology available to you.

What fees are involved in setting up a branch office?
We have the lowest fee structure in the industry! Unlike other firms, we do not currently charge for access to back office support, set up fees or monthly service fees. Because each branch's business model is different, we encourage you to talk to a member of our business development team for specifics.

How do you help reps grow their business?
J.P. Turner has dedicated marketing and business development departments. We offer hands-on assistance, turn-key marketing solutions and educational opportunities to help craft your ideal business model.

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